A Bug Reached Production: How QA Gets Through the Postmortem Without Becoming the Culprit
A missed bug in production is the moment a tester is pulled either to defend themselves or to beat themselves up. Both paths lead nowhere. We cover why 'who is to blame' is the wrong question, what to do in the first hours, how a blameless postmortem works, which action items actually change something, and how to survive in a team that still hunts for a culprit. With a checklist.