bug-report
2 articles
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How QA Talks to Developers: «It's Not a Bug», Priorities and Tone Without War
Half of QA's job isn't finding a bug — it's getting it fixed. How to answer «it's not a bug, it's a feature», how severity differs from priority, how to write a bug report that prevents arguments, keeping the tone «the behavior is broken, not you broke it», what to do about «can't reproduce», and when to escalate.
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How QA and developers can stop fighting: reporting bugs and giving feedback without conflict
QA–developer conflict is almost never about the bug — it's about how it's communicated. How to report bugs and give feedback without friction: the bug is about the product, not the person; a report structure that defuses defensiveness; feedback language (SBI and Lara Hogan's formula); severity without drama; handling 'works as designed'; shift-left; when to escalate; blameless culture and a 10-point checklist.